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Return & Refund Policy | SUNNYBLOOMY
30‑Day Customer Satisfaction Commitment
SUNNYBLOOMY stands firmly behind every apparel piece we sell. If your purchase fails to meet your expectations, you may apply for an exchange or full refund within thirty calendar days after you receive your parcel. Qualified goods must be sent back in unused condition together with their original packaging.
Return Qualification Requirements
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All returned merchandise must stay unworn, unwashed, and keep original factory tags fully attached.
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Please keep your order number from your order‑confirmation email handy when submitting your return application.
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For hygiene purposes, we recommend trying on apparel over your own undergarments.
We hold the right to decline any returned goods that show wear‑and‑tear marks or cannot satisfy the above‑mentioned return standards. After your return application gets approved, you will receive an email which contains detailed return‑shipping guidance. Please note that original delivery charges, import duties and extra auxiliary expenses cannot be reimbursed. Buyers are responsible for return‑shipping fees unless returns result from product quality defects caused by our side.
Sizing Guidance
We highly advise customers to refer to our official size chart prior to checkout to secure a suitable fit. If your body measurements fall between two listed sizes, we suggest selecting the larger size for enhanced wearing comfort.
Complimentary Exchange Program (Contiguous United States Only)
We supply free‑of‑charge exchange service for size, color or style adjustments exclusively for shoppers located within the Contiguous United States. This benefit is not applicable for orders shipped to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands and other non‑contiguous overseas territories.
One pre‑paid return label will be provided for your initial eligible exchange request. You shall cover all postage costs for every further exchange submission afterwards. Should your delivered garments turn out ill‑fitting, feel free to reach our support team via support@sunnybloomy.com for assistance.
Steps to Submit a Return Application
Before dispatching any item back to our warehouse, double‑check that goods are free from man‑made damage and that tags plus original packaging remain intact. Follow these steps to launch your return request:
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Send an inquiry email to support@sunnybloomy.com
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Include key information below inside your message:
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Your unique order number (example: #123456)
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Clear photographs demonstrating item tags and complete original packaging
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A thorough explanation stating your reason for requesting a return
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Our customer‑support inbox receives high‑volume inquiries. Please allow one to three business‑day periods for our team to reply. Our staff do not process incoming emails throughout weekends or public holidays.
Return Label Requests for Damaged Merchandise
When you receive defective or broken goods, you can apply for replacement or money‑back reimbursement within our 30‑day return window. To apply for a prepaid return label:
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Email support@sunnybloomy.com and describe the specific product‑damage situation in detail.
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Pre‑paid return labels can only be issued for domestic shipping addresses within the United States.
We will bear return‑shipping expenses only for quality‑defect‑triggered returns. For returns arising out of personal preference, customers take full charge of all return‑related postage expenses.
Refund Execution Workflow
Once you hand over your return parcel to the carrier, forward the tracking number to our support email address; this piece of information is mandatory to move forward with your refund workflow. After we examine and approve your returned goods, funds will be routed back to your original payment channel and a confirmation notification will be delivered to your mailbox.
Please anticipate five‑to‑ten business days for reimbursed funds to reflect inside your bank account; actual arrival timelines differ across various banking institutions. Write to support@sunnybloomy.com whenever you have questions regarding refund arrangements.
Return‑Shipping Expense Allocation
If your return request is prompted by personal preference rather than product flaws or our operational mistakes, you are accountable for every return‑shipping cost incurred.
Rules for International Orders
Free‑return and complimentary‑exchange services are unavailable for cross‑border international orders. Purchasers bear the complete burden of all shipping fees generated during return‑mailing or exchange‑mailing procedures.
Order Cancellation Terms
Full refunds can be granted when you place a cancellation request within 48 hours right after completing your checkout. Once this 48‑hour window elapses, your order may have entered warehouse‑processing or shipment status and can no longer get cancelled.
Original Shipping‑Fee Statement
Original‑order delivery charges are non‑refundable regardless of what triggers your return submission or order cancellation.
Sunnybloomy Operated by NANYUAN TECHNOLOGY INC
Warehouse Return Mailing Address
NANYUAN TECHNOLOGY INC 25 1ST AVE SW, STE A WATERTOWN, SD 57201‑3507